Commerce & Catalog Module

WhatsApp Catalog CRM & In-Chat Commerce

Turn WhatsApp into a high-converting storefront. Synchronize real-time inventory from your store, send interactive product cards, and capture orders directly in your CRM pipeline.

Core Capabilities

Engineered for Frictionless WhatsApp Selling

Everything required to operate an automated WhatsApp product showroom with multi-agent support and CRM deal telemetry.

Real-Time Inventory Sync

Automatically sync SKU counts, prices, and variant descriptions from Shopify, WooCommerce, or custom databases to Meta Commerce Manager.

Native In-Chat Catalog Cards

Send interactive Single-Product Messages (SPM) or Multi-Product Messages (MPM) with rich images, pricing, and Add-to-Cart actions.

Automated Cart Recovery

Trigger automated follow-up messages within 1-2 hours when a shopper adds items to their WhatsApp cart but does not place an order.

In-Chat Payments & UPI

Generate native payment links, WhatsApp Pay requests, or Razorpay UPI QR codes directly inside the conversation thread.

Unified Customer Order History

Every placed order, repeat purchase, and cart event is logged against the customer's CRM profile for personalized follow-ups.

Multi-Agent Order Routing

Route high-value wholesale inquiries to senior sales reps while letting AI handle routine catalog browsing and shipping status checks.

Frequently Asked Questions on WhatsApp Catalog CRM

Everything you need to know about our AI CRMs, integrations, and deployment timelines.

Yes. Gyan VaniAi's flagship Coexistence architecture allows your team to use the standard mobile WhatsApp Business app on iOS/Android while the Catalog CRM and Cloud API operate on the exact same number.

Meta Commerce Manager supports catalogs with up to 100,000 products. Gyan VaniAi syncs your collections, categories, and inventory counts automatically.

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