STEP01
Call Capture
Telephony
Inbound & outbound telephony ingestion
AI Voice Bot Assistants
Human-like conversational AI voice bots for customer support, sales, and appointment booking.
Reduced Queue Times
Natural Conversations
Scalable Support
Real-time CRM Updates
Overview
Gyan VaniAi builds intelligent Voice Bot Assistants that understand natural language, handle interruptions, and provide instant resolutions over voice channels. Our voice agents are engineered for low-latency conversational flow, streaming speech recognition, and bi-directional CRM integration.
Who it's for
Customer support teams and sales departments looking to automate inbound queries, outbound campaigns, and appointment bookings 24/7.
What you get
- Conversational AI models
- Multi-language support
- CRM integration
- Transcription & analytics
Voice AI Conversational Engine
From incoming calls to qualified leads and completed actions, every conversation moves through an intelligent, low-latency voice workflow.
Voice AI Conversational Engine — Low Latency Architecture
STEP02
Speech Recognition
Speech ASR
Real-time streaming speech-to-text
STEP03
Intent Detection
NLP Intent
NLU intent & entity classification
STEP04
AI Conversation
LLM Reasoning
Contextual full-duplex dialogue reasoning
STEP05
Lead Qualification
Lead Scoring
Dynamic scoring & criteria evaluation
STEP06
Appointment / Action
Automation
Live calendar booking & task execution
STEP07
Human Handoff
Human Escalation
Contextual live agent transfer with summary
STEP08
CRM Follow-up
CRM Sync
Automated CRM sync, recordings & logs
Telephony TrunkSIP / WebRTC / PSTN
LLM Reasoning EngineNLU Context & Dialog
CRM Sync & ActionsCalendar & Pipeline
SMS / WhatsApp Follow-upInstant Confirmations
Frequently Asked Questions
Everything you need to know about our AI CRMs, integrations, and deployment timelines.
Yes. Our voice bots support full-duplex communication with active interruption handling (barge-in). The bot pauses instantly when the user speaks, ensuring natural conversational flow.
Our streaming voice pipeline achieves fast end-to-end responsiveness using optimized ASR speech recognition, LLM reasoning, and low-latency text-to-speech synthesis.
Yes. The bot integrates with Google Calendar, Microsoft Outlook, and Calendly to check real-time availability and book appointments during the call.
When the AI encounters an out-of-scope query or high-value caller, it initiates a live SIP transfer to a human agent, providing the rep with a complete call transcript.
Yes. Post-call automation logs complete transcripts, call summaries, sentiment scores, and lead qualification data directly into your CRM.
We support over 30 languages and regional accents with natural inflection, customizable tone, and domain-specific vocabulary.
Yes. We connect with your existing telephony via SIP trunking, Twilio, Vonage, Plivo, or direct PBX integration without requiring number changes.
All voice streams and transcripts are encrypted in transit (TLS) and at rest (AES-256) with strict role-based access controls and configurable retention policies.
Ready to Deploy Your AI Voice Assistant?
Tell us about your call volume, use cases, and telephony stack. We will architect a low-latency voice AI pipeline for your business.
AI Lead Enrichment & Scoring
Intelligent Skill-Based Assignment
24/7 Autonomous AI Sales Agent
Omnichannel Communication Hub
