Scale plan
For high-volume sales, support and automation.
What's included
- Audit Logs
- Custom Domain
- Priority Support
- SSO / SAML & Advanced RBAC
- Advanced AI Automation
- Multiple AI Voice Bot Assistants
- Multiple AI Calling Agents
- Advanced IVR & Call Routing
- Advanced Call Analytics
- Reports & AI Insights
Usage limits
| Team members | 30 |
|---|---|
| Contacts | 1,00,000 |
| Emails per month | 50,000 |
| Tickets per month | Unlimited |
| WhatsApp campaigns per month | Unlimited |
| AI/RAG interactions per month | 50,000 |
| Voice Bot Assistant minutes per month | 2,000 |
| AI Calling Agent minutes per month | 1,000 |
| Virtual numbers | 3 |
Unlimited WhatsApp campaigns means unlimited campaign creation. Meta/provider messaging charges are billed separately.
Voice, calling, WhatsApp messaging, email delivery and AI usage include the allowances shown above. Additional usage may be charged separately depending on the service and provider.
Compatible add-ons
Additional usage is billed separately according to the applicable service and provider.
Scale plan questions
Every plan includes WhatsApp functionality and campaign capabilities. Meta conversation and messaging charges are billed separately by Meta at cost, with no markup from us.
No. Each plan includes a set monthly allowance of Voice Bot Assistant minutes and, from Growth onward, AI Calling Agent minutes. You can extend either with an add-on, and additional usage is billed separately according to the applicable service and provider.
We warn you at 80% and again at 90% of any allowance. At 100% you can upgrade your plan, activate an add-on, or continue with metered overage where enabled. We never block you without explaining why.
Yes. You can upgrade or downgrade at any time from your workspace settings. Changes apply to future billing per the subscription terms.
Yes, according to the subscription terms. Your data export options are described in our privacy policy.
Calling and messaging features must be used lawfully. Customers are responsible for obtaining required consent and complying with applicable telecom, messaging, Meta and third-party provider policies.